Recovery is personal, and connection can make a meaningful difference. A supportive community can include trusted relationships, understanding peers, attentive care teams, meaningful routines, or welcoming places. At Telecare, we believe in support that acknowledges individual strengths, goals, and hopes. #telecarecorp #telecarecorporation
Telecare Corporation
Mental Health Care
Alameda, CA 25,468 followers
Mental Health Services
About us
Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs.
- Website
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http://www.telecarecorp.com
External link for Telecare Corporation
- Industry
- Mental Health Care
- Company size
- 5,001-10,000 employees
- Headquarters
- Alameda, CA
- Type
- Privately Held
- Founded
- 1965
- Specialties
- mental health and psychiatry
Locations
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Primary
Get directions
1080 Marina Village Pkwy
Alameda, CA 94501, US
Employees at Telecare Corporation
Updates
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Hope plays a crucial role in the recovery process. It helps individuals face challenges, recognize their strengths, and keep moving forward, even in tough times. Recovery is not always a smooth journey, but hope, along with support and resilience, can empower people to create the future they desire for themselves. #telecarecorp #telecarecorporation
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We’re proud to celebrate this important publication by Gary Tsai, MD, Telecare’s Senior Vice President and Chief Medical Officer, along with his former team at Los Angeles County DPH-SAPC. His leadership and expertise in transforming behavioral healthcare systems are incredible assets as we continue working to improve care and outcomes for the people we serve. Congratulations to everyone who helped bring this innovative approach, pairing fiscal strategy with clinical strategy.
Incredibly proud to share that my former team and I from the Los Angeles County Department of Public Health’s Substance Abuse Prevention and Control (DPH-SAPC) published an article in the New England Journal of Medicine highlighting our value-based payment reform approach. When California launched CalAIM Behavioral Health Payment Reform in 2023, our team saw an opportunity to do more than simply change how services were reimbursed. We asked a bigger question: how can we use payment reform to improve the care people receive? LA County DPH-SAPC became the first specialty substance use disorder (SUD) or mental health system in California to implement value-based reimbursement, pairing the transition away from cost-based reimbursement with incentives designed to strengthen provider capacity, expand access, support the workforce, and improve quality and client outcomes. After hundreds of hours analyzing our fiscal and utilization data and communicating the "why" and "how" through provider engagement, I’m especially proud of the SAPC team and our provider partners who leaned into executing on this ambitious idea and translating it into an operational reality across one of the largest and most complex publicly funded SUD systems in the country. One of the lessons I carried forward from this work is that fiscal strategy, when thoughtfully designed, is also a clinical strategy. How we pay for care shapes what organizations invest in, what clinicians are supported to do, which populations are reached, and ultimately what clients experience. Financing should not sit on the sidelines of clinical transformation—it can be one of its most powerful levers. Grateful to the many SAPC colleagues, provider agencies, and community partners who helped conceptualize, build, iterate, and demonstrate what is possible when financial incentives are aligned with the outcomes we want for the people we serve. Particular appreciation to the State California Department of Health Care Services (DHCS), who made this work possible, as well as the various thought and operational partners we worked with to bring our financing strategy to life - Health Management Associates, Cheiron, and California Institute for Behavioral Health Solutions (CIBHS). Read more about LA County DPH-SAPC’s value-based payment reform approach here: - NEJM Catalyst article: https://lnkd.in/ghGDUy4p - LA County DPH-SAPC payment reform website: https://lnkd.in/eifavCqh
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Mental health is intertwined with various aspects of daily life, such as physical health, relationships, housing, employment, and access to community resources. Whole-person care acknowledges these connections and goes beyond addressing individual symptoms to develop a deeper understanding of each person's needs, strengths, and goals. #telecarecorp #telecarecorporation
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Establishing structure and consistency can greatly support mental health and recovery. Small daily routines, such as attending appointments, preparing meals, getting sufficient rest, and participating in meaningful activities, can create a sense of stability. Over time, these habits help build confidence, maintain progress, and enhance overall well-being. #telecarecorp #telecarecorporation
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Sometimes support comes from someone who has walked a similar path. Peer support incorporates personal experiences into behavioral health care, providing encouragement, understanding, and hope. Peers help build trust, reduce feelings of isolation, and remind individuals that recovery is achievable. Their unique perspectives can significantly impact the recovery journey. #telecarecorp #telecarecorporation
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In Washington, Telecare Community Alternative Teams (T-CAT) bring crisis support directly into the community. By meeting people where they are, T-CAT staff can help individuals navigate an urgent situation, identify immediate needs, and connect with local services and resources. Mobile crisis care can reduce barriers to getting help, especially when traveling to an office, clinic, or emergency department is not the right fit. T-CAT offers another way for people to access timely, person-centered help when it is needed. #telecarecorp #telecarecorporation
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In Portland, Oregon, Telecare’s Multnomah Crisis Assessment & Treatment Center provides secure, crisis residential treatment for adults experiencing a mental health crisis. The program is open 24 hours a day, seven days a week, and offers a setting between community-based care and hospitalization. Through assessment, treatment, medication services, and connections to ongoing resources, Multnomah CATC helps people work toward stability and identify the next step that fits their needs. #telecarecorp #telecarecorporation
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There is no single path through a behavioral health crisis. Some people may start with a walk-in visit, while others may need stabilization services, residential care, or hospital treatment. Each level of care serves a different purpose. Together, these services create more ways for people to find help that fits their needs in the moment and to continue care as those needs change. #telecarecorp #telecarecorporation
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Crisis residential programs offer a short-term place to recover after a behavioral health crisis. They provide time, services, and a supportive living environment for people who need more than an outpatient appointment but do not require hospital-level care. Programs may include medication services, skill-building, and connections to local resources. They can also help people prepare to return to the community after a hospital stay. #telecarecorp #telecarecorporation
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